We're thrilled you've decided to write your RIBO Level 1 Licencing Exam, we've outlined all the information you require for moving forward. We also offer in-person exams that are offered by the IBAO.
STEP 1
Please read the Standards For Registrants Registered by RIBO "Acting Under Supervision" document.
STEP 2
CANCELLATION/TRANSFER/NO SHOW POLICY
REFUNDS + CANCELLATIONS
If a registrant is unable to attend the exam, written notice must be submitted 15 days prior to the
exam date to be eligible for a refund. Email cancellation notices to exams@ibao.on.ca.
EXAM DATE TRANSFERS
If a registrant needs to transfer to a different exam date, written notice must be submitted 15 days
prior to the exam date. If the transfer request comes within the 15-day window, an administrative fee
of $75 will NOT be charged.
NO SHOWS
Registrants who fail to attend or complete their scheduled exam must provide supporting
documentation (i.e. a medical note) to be eligible for a refund.
INELIGIBILITY
If a registrant isn’t eligible to write the exam, the exam fee isn’t refundable (see eligibility
requirements listed on each exam page).
If a registrant writes and passes their exam but doesn’t submit their licensing application to RIBO, the
exam fee isn’t refundable.
If a registrant selects the wrong exam, a change request must be submitted 15 days prior to the exam
date in order to receive a refund.
ACCOMMODATION POLICY
IBAO will make every effort to accommodate candidates who may require alternative arrangements
to write their exam. Full details are needed on the nature of your accommodation request, your
disability and/or how your ability to write an exam is affected.
Requests must be made no later than 2 weeks prior to the exam date. Medical documentation may be
requested. To discuss accommodation arrangements, email exams@ibao.on.ca.
When the accommodation request has been approved, you will be notified via email or phone.
REQUESTS
• Additional time
• Use of a translation dictionary
• Reading questions out loud
• Medication required on your desk
Please read the IBAO Requirements for Registering As a General Insurance Broker document.
STEP 3
**NEW PROCESS BEGINNING MAY 2021**
Exam candidates no longer need to apply to RIBO prior to writing their exam. RIBO applications and criminal record checks can now be completed after successfully passing your exam.
1. Choose your exam type, and date
2. Register to write your exam through IBAH
3. Upon receiving a passing grade, register your license through RIBO (application + criminal record check)
STEP 4
Please make your online payment of $250.00 for the RIBO exam. NOTE: use either Google Chrome OR Firefox as your Internet Browser, as our website is NOT compatible with Internet Explorer and will not work.
